Urgent Update: Apple Warns Older iPhone & Apple Watch Users About Emergency Call Issues (2026)

Imagine being in an emergency, dialing triple-zero, and your call doesn't go through. Terrifying, right? That's the stark reality some Australians faced recently due to a technical glitch affecting older smartphones. Now, Apple is sounding the alarm, urging users of certain older iPhones and Apple Watches to update their software immediately to avoid potentially life-threatening connectivity issues.

But here's where it gets controversial: This issue first surfaced in December after a tragic incident involving another network provider, raising questions about the reliability of emergency services across all carriers. Shouldn't these critical systems be fail-proof, regardless of the device or network? Apple's initial warning focused on iPhone 12 devices, but this week, the tech giant expanded the list to include a broader range of older models, emphasizing the urgency of the situation.

In a statement, Apple explained, 'While these network disruptions are rare, we want to ensure that in the unlikely event they occur again, users of older devices can still reach emergency services through an alternate network.' This move highlights the delicate balance between technological advancements and the potential risks they pose, especially in critical situations.

And this is the part most people miss: The affected devices aren't just limited to iPhones. Several Apple Watch models are also on the list, meaning your wearable tech could be part of the problem. Here’s the full rundown of devices that need immediate attention:

iPhone Models:
- iPhone SE (1st and 2nd generation)
- iPhone 6, 6 Plus, 6S, and 6S Plus
- iPhone 7 and 7 Plus
- iPhone 8 and 8 Plus
- iPhone X
- iPhone XS, XS Max, and XR
- iPhone 11, 11 Pro, and 11 Pro Max
- iPhone 12, 12 mini, 12 Pro, and 12 Pro Max

Apple Watch Models:
- Apple Watch SE 2
- Apple Watch Series 6, 7, 8, 9, and 10
- Apple Watch Ultra and Ultra 2

While Apple's proactive approach is commendable, it raises a broader question: Are we too reliant on technology for our safety, and what happens when it fails? This incident serves as a stark reminder to stay updated and vigilant. If you own any of these devices, don’t delay—update your software today. Your safety could depend on it.

What’s your take? Do you think tech companies and network providers are doing enough to ensure emergency services are always accessible? Share your thoughts in the comments below. And for more updates on this and other critical news, download the SBS News app or subscribe to our newsletter to stay informed.

Urgent Update: Apple Warns Older iPhone & Apple Watch Users About Emergency Call Issues (2026)
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